New Hire Onboarding Program

I was tasked with creating a comprehensive New Hire Onboarding Program for the Services team. As the only instructional designer in the company, I was responsible for

1. Identifying and partnering with Subject Matter Experts from across the organization
2. Creating a 4-Level strategic evaluation plan using the Kirkpatrick philosophy)
3. Performing multiple gap analyses to identify needs beyond training
4. The design and development of every deliverable 
5. Creation of a Social Learning program
6. Implementation of the program (acting as facilitator and course director for all programs)

This program was so well-received, I’ve been asked to expand it and roll it out to the entire company.

The program relies on three pillars (which align with the three pillars of Self-Determination Theory—autonomy, competence, and relatedness):

1. Self-Paced Asynchronous eLearning (AUTONOMY): Articulate Rise, Articulate Storyline, Video, LMS Surveys and Quizzes work together to allow learners to (a) progress at their own pace, (b) choose whether or not to dive deeper into topics with optional enrichment opportunities, (c) work when they choose, across time zones and work schedules.
2. Authentic Learning Activities (COMPETENCE): Learners are given opportunities for practice with feedback and reflection and self-direction through learning activities based on course objectives (which are low-level enabling objectives, tied to common Critical Performance Behaviors).
3. Social Learning (RELATEDNESS): Peer learning (Community of Practice) and Coaching (Cognitive Apprenticeship) leverage social connection to support/provide scaffolding during the onboarding process—these social supports serve as an onramp to the peer and leader support they will encounter once they begin role and product training. See an overview of the social learning program here.

Here are just a few eLearning work samples from this project.

ARTICULATE RISE COURSE:

For this course, Introduction to the Industry & Company, I created images, infographics, and a Two-part Storyline activity to reinforces the timeline of acquisitions for the company.

ARTICULATE STORYLINE ACTVITY:

This is a two-part activity the reinforces the names of product lines and the timeline of their acquisition to the company (it is included in the Industry & Company, course listed above). Learners are given the correct order, along with information about the acquisitions. Then, they are able to drag and drop the icons to reinforce the timeline.

Introduction of the content:

Practice with feedback:

ARTICULATE RISE COURSE:

This is a Game-Based Soft-skills course (Soft Skills Foundations). Typically, to increase learner engagement, I would allow the learner to navigate freely, but in this case, part of game is winning a badge for completion of each level.

ARTICULATE STORYLINE ACTVITY:

This is an activity for soft skills practice (it is included in the Game-Based course listed above).

CAMTASIA 2020 VIDEO:

The video introduces the customer journey, which is a schema used later to make sense of the roles of major teams in the company. Each element was created by me and added to an existing video clip of space travel.

ARTICULATE STORYLINE ACTVITY:

This is an activity to reinforce the role of major teams in the company.