This course was written especially for content creators, but the principles presented in this course are relevant to others in customer-facing roles.
If your daily work requires you to present complex information to others, you can benefit from this content. After completing this course, the learner will be able to:
- Select attitudes and techniques from Positive Psychology to adopt for training.
- Apply the principles of Cognitive Load Theory in the development and delivery of training.
- Choose key concepts from Constructivism that enhance learner-centered training, especially for novice learners.
- Identify which aspects of Social Learning Theory can optimize learning interactions in software and team training.
As you navigate through this course, you’ll find several OPTIONAL resources offered. Please enjoy them! Or don’t. It’s totally up to you!
You’ll know a resource is optional (not critical to your learning) by seeing the word”if.” For instance, the text might say “If you are interested in…” or “If you would like to know more…”
Also, whenever possible, links to reliable sources are included. IF you would like to know more about a topic that shares a hyperlink, feel free to explore. Also, please feel free to bookmark links or download PDFs that you think might be helpful to you for future reference.
Following this course, there is a test. This test is based on the learning objectives (1-4) listed above. The intention of this test is to help learners retain and use this information, going forward. Practice (in this case a test) with feedback is an essential component of instruction.